Terms of Service
Welcome to luxrolla.com, the “Site,” operated by Luxrolla, “Luxrolla,” “we,” “us,” or “our.” These Terms of Service, “Terms,” govern your access to and use of the Site, as well as any purchase you make from our store.
By visiting the Site, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.
Access and Account
You may browse the Site and place orders as a guest or by creating an account. You agree to provide accurate, current, and complete information when placing an order or creating an account.
You are responsible for keeping your account login information confidential and for all activity that occurs under your account. We may suspend or terminate your access if we believe you have violated these Terms.
You must be at least the age of majority in your state or country of residence to make a purchase from our Site.
Our Products
Luxrolla offers made-to-order and print-on-demand products, including apparel, accessories, and other lifestyle items. Because many of our products are produced specifically for each order, slight variations in color, print placement, sizing, and appearance may occur.
We make every effort to display product images, colors, descriptions, and details as accurately as possible. However, the actual appearance of a product may vary depending on your device screen, lighting, or production process.
Orders
When you place an order, you are making an offer to purchase the products in your cart according to these Terms. We reserve the right to accept, limit, refuse, or cancel any order at our discretion, including orders that appear fraudulent, violate these Terms, or exceed reasonable purchase quantities.
Please review your order details carefully before completing checkout. Once an order has entered production or processing, it generally cannot be changed or canceled.
Prices and Billing
All prices are listed in U.S. dollars unless otherwise stated. Prices are subject to change at any time without notice.
You agree to pay the price shown at checkout, including any applicable shipping fees, taxes, or other charges. Payment is processed through secure third-party payment providers such as Shopify Payments, PayPal, credit card processors, or other available payment methods.
By providing payment information, you confirm that you are authorized to use the payment method provided.
Shipping and Delivery
We ship orders to the destinations shown at checkout. Shipping times may vary depending on product type, destination, carrier service, production time, and other factors outside our control.
Estimated delivery times are provided for convenience only and are not guaranteed. Delays caused by carriers, customs, production partners, weather, holidays, incorrect addresses, or events outside our control are not the responsibility of Luxrolla.
Please review our Shipping Policy for full details regarding shipping fees, processing times, delivery estimates, and related information.
Returns and Refunds
We accept return and refund requests according to the conditions described in our Refund Policy.
Because many items are made to order, certain products may have specific return conditions or may be ineligible for return or exchange. Please review our Refund Policy carefully before requesting a return, refund, or exchange.
Intellectual Property
All content on the Site, including but not limited to designs, artwork, graphics, logos, text, product images, photos, layout, branding, and the Luxrolla name, is owned by or licensed to Luxrolla and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, sell, publish, display, or create derivative works from any Site content or product design without our prior written permission.
Optional Tools
The Site may provide access to third-party tools, apps, services, or features that we do not monitor, control, or manage.
Any use of third-party tools is entirely at your own risk. We provide access to these tools “as is” and “as available,” without warranties or guarantees of any kind. You should review the terms and policies of any third-party provider before using their services.
Third-Party Links
The Site may contain links to third-party websites, services, or resources that are not owned or controlled by Luxrolla.
We are not responsible for the content, policies, practices, products, or services of any third-party websites. Your use of third-party websites is at your own risk.
Relationship with Shopify
Our Site may be hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
Shopify may provide payment processing, hosting, checkout, and data-processing services in connection with your order, subject to Shopify’s own terms, policies, and privacy practices.
Privacy Policy
Your use of the Site and any personal information you provide are governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, store, and share your information.
Feedback
If you send us ideas, suggestions, reviews, comments, or other feedback, you agree that we may use such feedback without restriction, obligation, or compensation to you.
You also agree that your feedback does not contain confidential or proprietary information.
Errors, Inaccuracies, and Omissions
Occasionally, information on the Site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change, update, or cancel orders affected by such errors at any time without prior notice, including after an order has been submitted.
Prohibited Uses
You agree not to use the Site or our services for any unlawful purpose or in any way that violates these Terms.
You are prohibited from using the Site to:
- Violate any applicable laws or regulations;
- Infringe upon our intellectual property rights or the rights of others;
- Submit false, misleading, or fraudulent information;
- Upload or transmit malicious code, viruses, spam, or harmful content;
- Harass, abuse, insult, harm, defame, or discriminate against any person;
- Interfere with or bypass the security features of the Site;
- Scrape, collect, or track personal information of others without authorization;
- Use the Site for fraudulent or unauthorized transactions.
We reserve the right to terminate your use of the Site or services for violating any prohibited use.
Dispute Resolution
We want to resolve any concerns quickly and fairly. If you have a problem with your order or your experience with Luxrolla, please contact us first at support@luxrolla.store with a clear description of your concern.
You and Luxrolla agree to make a good-faith effort to resolve any dispute informally before taking further action.
If a dispute cannot be resolved informally, the dispute may be handled according to applicable laws and the terms stated in this agreement. Any claim must be brought individually and not as part of a class action or class-wide proceeding, to the fullest extent permitted by law.
Termination
These Terms remain in effect unless terminated by you or by us.
We may suspend or terminate your access to the Site at any time, with or without notice, if we believe you have violated these Terms or used the Site in a harmful, fraudulent, or unlawful manner.
Sections that by their nature should survive termination will continue to apply, including intellectual property, limitation of liability, indemnification, dispute resolution, and governing law provisions.
Disclaimer of Warranties
The Site, products, and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
We do not guarantee that the Site will be uninterrupted, secure, error-free, or free of viruses or harmful components. We also do not guarantee that any product will meet your expectations exactly.
To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the fullest extent permitted by law, Luxrolla and its owners, employees, partners, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, products, or services.
This includes, but is not limited to, loss of profits, data, goodwill, business opportunities, or other intangible losses.
In no event shall our total liability for any claim exceed the amount you paid for the product giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless Luxrolla, its owners, employees, agents, partners, suppliers, and service providers from any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising from:
- Your breach of these Terms;
- Your misuse of the Site or services;
- Your violation of any law or regulation;
- Your violation of the rights of a third party.
Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will continue to remain valid and enforceable.
Waiver and Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on the Site, make up the entire agreement between you and Luxrolla regarding your use of the Site and purchase of our products.
Assignment
You may not assign or transfer these Terms or any rights under them without our prior written consent.
We may assign or transfer these Terms in connection with a merger, acquisition, business transfer, sale of assets, or by operation of law.
Governing Law
These Terms and any separate agreements through which we provide products or services shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction in which Luxrolla operates, without regard to conflict-of-law principles.
Headings
The section headings used in these Terms are included for convenience only and do not limit or affect the meaning or interpretation of any provision.
Messaging/SMS Terms
If you opt in to receive SMS or text message marketing from Luxrolla, you agree to receive recurring automated marketing text messages at the phone number you provide.
Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us at support@luxrolla.store.
Your participation may also be subject to the messaging terms and privacy policy of our SMS service provider.
Changes to Terms
We may update these Terms from time to time. The most current version will always be posted on this page with an updated effective date.
Your continued use of the Site after any changes are posted means you accept the revised Terms.
Contact Information
Questions about these Terms of Service may be sent to us at:
Luxrolla
Email: support@luxrolla.store
Website: luxrolla.store
